ARE YOU THE VICTIM, OR THE HERO?

๐—”๐—ฅ๐—˜ ๐—ฌ๐—ข๐—จ ๐—” ๐—ฉ๐—œ๐—–๐—ง๐—œ๐—  ๐—ข๐—ฅ ๐—” ๐—›๐—˜๐—ฅ๐—ข ๐—”๐—ฆ ๐—” ๐—ฆ๐—”๐—Ÿ๐—˜๐—ฆ๐—ฃ๐—˜๐—ฅ๐—ฆ๐—ข๐—ก?

So many times, especially in the world of in-person, in-home selling, I see sales reps constantly play the role of "victim."

The "woe is me," mindset when they don't make a sale.

The blame game...that not selling that day was the fault of everyone and everything else EXCEPT themselves.

I can't tell you how many times I go into a company to do a training or a workshop for their sales team, and this happens...

The top reps always funnel to the front, introduce themselves, and are genuinely excited about the possibility of learning something new. They stay engaged, ask questions, and are great to have in the room.

Conversely, the mediocre reps usually congregate in the back and within minutes, bitch about their last appointment, their last prospect that didn't buy, and then eventually, bitch about having to be there listening to me.

They are the victims. They play to roll of blaming everything that happens to them on something or someone else. It is NEVER their fault.

I've literally heard these sentences spoken in sales rooms prior to a training:

"OMG, you should have seen this couple I had last night, they were so stupid, they wouldn't buy water in the desert."

"Yeah, the husband wanted it but the wife was a pain, she killed the sale."

"I'm having a shitty month, the leads really suck."

And on and on and on...

That is a ๐‘ฝ๐’Š๐’„๐’•๐’Š๐’Ž ๐’Ž๐’†๐’๐’•๐’‚๐’๐’Š๐’•๐’š. A ๐‘ญ๐’Š๐’™๐’†๐’… ๐’Ž๐’Š๐’๐’…๐’”๐’†๐’•.

Or, you can use each appointment and each experience as a learning experience, take a hard look at what you did and didn't do, and give it your best effort, no matter how bad you think the lead is.

That is a ๐‘ฏ๐’†๐’“๐’ ๐’Ž๐’†๐’๐’•๐’‚๐’๐’Š๐’•๐’š. A ๐‘ฎ๐’“๐’๐’˜๐’•๐’‰ ๐’Ž๐’Š๐’๐’…๐’”๐’†๐’•.

Sooooo,

Which one are you?

Allan LangerComment