THE "CLOSE" IS NOT A PLACE TO ARRIVE

๐—ง๐—›๐—˜ "๐—–๐—Ÿ๐—ข๐—ฆ๐—˜" ๐—œ๐—ฆ ๐—ก๐—ข๐—ง ๐—” ๐—ฃ๐—Ÿ๐—”๐—–๐—˜ ๐—ง๐—ข ๐—”๐—ฅ๐—ฅ๐—œ๐—ฉ๐—˜.

It's not a destination to get to and then execute a technique.

In fact, the word CLOSE, or CLOSING should be permanently banned from all sales vernacular. Yep, I said it.

Why?

Because it turns the salesperson's mindset into an adversarial one, positioning the prospect as PREY they can conquer or kill, rather than a human they can help and serve.

"I closed them last night!"
"I got those sons-a-bitches!"
"They finally said yes after an hour of trying to close them!"
(then they cancelled the next day)

A salesperson needs to understand that a SALE, a YES, is simply the extension of a great conversation.

Let me say that again - A SALE (someone saying yes to you) ๐˜ช๐˜ด ๐˜ด๐˜ช๐˜ฎ๐˜ฑ๐˜ญ๐˜บ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ณ๐˜ฆ๐˜ด๐˜ถ๐˜ญ๐˜ต, ๐˜ต๐˜ฉ๐˜ฆ ๐˜ค๐˜ถ๐˜ญ๐˜ฎ๐˜ช๐˜ฏ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ, ๐˜ฐ๐˜ง ๐˜ข ๐˜จ๐˜ณ๐˜ฆ๐˜ข๐˜ต ๐˜ค๐˜ฐ๐˜ฏ๐˜ท๐˜ฆ๐˜ณ๐˜ด๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ฃ๐˜ฆ๐˜ต๐˜ธ๐˜ฆ๐˜ฆ๐˜ฏ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ณ๐˜ฆ๐˜ฑ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ด๐˜ฑ๐˜ฆ๐˜ค๐˜ต.

Now, obviously, there are certain strategies and approaches to use and facilitate to execute that great conversation, but the ๐™ข๐™ž๐™ฃ๐™™๐™จ๐™š๐™ฉ of "getting to the close" needs to be abandoned.

You don't need a "closing technique" if you're main intention is to help and serve the customer.

The "close," the sale, should happen on it's own.

When THAT is your goal, your prospect will feel comfortable and excited to purchase your product or service.

Case "closed."

Allan LangerComment