THE "CLOSE" IS NOT A PLACE TO ARRIVE
๐ง๐๐ "๐๐๐ข๐ฆ๐" ๐๐ฆ ๐ก๐ข๐ง ๐ ๐ฃ๐๐๐๐ ๐ง๐ข ๐๐ฅ๐ฅ๐๐ฉ๐.
It's not a destination to get to and then execute a technique.
In fact, the word CLOSE, or CLOSING should be permanently banned from all sales vernacular. Yep, I said it.
Why?
Because it turns the salesperson's mindset into an adversarial one, positioning the prospect as PREY they can conquer or kill, rather than a human they can help and serve.
"I closed them last night!"
"I got those sons-a-bitches!"
"They finally said yes after an hour of trying to close them!"
(then they cancelled the next day)
A salesperson needs to understand that a SALE, a YES, is simply the extension of a great conversation.
Let me say that again - A SALE (someone saying yes to you) ๐ช๐ด ๐ด๐ช๐ฎ๐ฑ๐ญ๐บ ๐ต๐ฉ๐ฆ ๐ณ๐ฆ๐ด๐ถ๐ญ๐ต, ๐ต๐ฉ๐ฆ ๐ค๐ถ๐ญ๐ฎ๐ช๐ฏ๐ข๐ต๐ช๐ฐ๐ฏ, ๐ฐ๐ง ๐ข ๐จ๐ณ๐ฆ๐ข๐ต ๐ค๐ฐ๐ฏ๐ท๐ฆ๐ณ๐ด๐ข๐ต๐ช๐ฐ๐ฏ ๐ฃ๐ฆ๐ต๐ธ๐ฆ๐ฆ๐ฏ ๐ต๐ฉ๐ฆ ๐ณ๐ฆ๐ฑ ๐ข๐ฏ๐ฅ ๐ต๐ฉ๐ฆ ๐ฑ๐ณ๐ฐ๐ด๐ฑ๐ฆ๐ค๐ต.
Now, obviously, there are certain strategies and approaches to use and facilitate to execute that great conversation, but the ๐ข๐๐ฃ๐๐จ๐๐ฉ of "getting to the close" needs to be abandoned.
You don't need a "closing technique" if you're main intention is to help and serve the customer.
The "close," the sale, should happen on it's own.
When THAT is your goal, your prospect will feel comfortable and excited to purchase your product or service.
Case "closed."